| Features | Starter Package | Professional Package | Enterprise Package |
|---|---|---|---|
| User Count | 1–5 | 6–20 | 20+ |
| Customer & Company Tracking | ✔ | ✔ | ✔ |
| Quotation & Sales Module | ✔ | ✔ | ✔ |
| Task & Reminder | ✔ | ✔ | ✔ |
| Pipeline & Activity Tracking | - | ✔ | ✔ |
| Integrations | - | WhatsApp, Email | ERP, API, Accounting |
| Mobile App Option | - | - | ✔ |
| Customization | - | - | Unlimited |
| Reporting | Standard | Advanced | Custom |
| Authorization & Role Management | - | ✔ | ✔ |
| File Upload & Management | - | ✔ | ✔ |
| Department-Based Access | - | - | ✔ |
| Advanced Filtering & Search | - | ✔ | ✔ |
| Workflow Automations | - | ✔ | ✔ |
| SMS Integration | - | - | ✔ |
| Technical Support | Standard | Priority | SLA Support |
| Setup & Training | ✔ | ✔ | ✔ |
| Data Import/Export | - | ✔ | ✔ |
| Active User Monitoring | - | - | ✔ |
| Data Backup | Weekly | Daily | Real-time |
| Multi-Language Support | - | TR/EN | Multi-Language |
| API Support | - | - | ✔ |
| Price | $500 + VAT | $900 + VAT | On Quotation |
CRM Software Pricing and Package Comparison
CRM (Customer Relationship Management) software, one of the most critical tools in the digitalization journey of businesses, brings together many functions such as customer tracking, sales process management, and team coordination into a single platform. However, choosing the right CRM software is highly important, depending on the size, needs, and goals of the business. For this reason, as SM Yazılım, we provide detailed comparisons of our CRM packages to help every business easily find the solution that best fits their needs.
Starter Package: Big Support for Small Businesses
The Starter Package focuses on essential needs such as customer and company tracking, quotation and sales management, and is specially developed for small teams. Although the user count is limited, it offers an ideal starting point for businesses to build their digital CRM infrastructure. With standard reporting and basic setup support, it can be implemented quickly.
Professional Package: Powerful Tools for Growing Teams
The Professional Package includes advanced functions that growing businesses need. Features such as WhatsApp and email integration, advanced filtering systems, file management, and task and reminder modules enable sales and operations teams to work more effectively. With daily data backups, priority technical support, and advanced user management, it delivers a professional-level experience.
Enterprise Package: Flexibility for Large Businesses
The Enterprise Package is specially designed for companies with large teams and complex operational processes. It offers comprehensive solutions such as API support, ERP and accounting integrations, unlimited customization options, multi-language support, and department-based access. With SLA-backed technical support and real-time backups, it fully meets corporate needs.
Why Choose SM Yazılım CRM Packages?
Flexible structure: Three different package options that address the unique needs of every business make selection simple.
Local support: We provide technical support and training services with our Turkey-based team.
Easy setup: Quick installation and user-friendly interfaces are standard across all packages.
Affordable pricing: We deliver high-performance solutions at accessible prices.
Key Considerations Before Making a Decision
Before investing in a CRM solution, it is crucial to clearly identify the features you need. You should evaluate criteria such as customer tracking, sales process management, integration needs, user count, and future scalability when selecting your package. In addition, the quality of support services and the continuous upgradability of the system ensure long-term efficiency.